Join the Team

Join the Glandore Team

Why work with us?

As Glandore continues to grow and expand, our team does too. Working at Glandore allows you to engage with a diverse range of industries and individuals. We value the importance of workplace wellbeing, striving to develop long term connections and relationships with everyone with work with.

An Irish family-run business since 2001, we offer a fun, energetic, hard-working environment with a helpful, flexible and dynamic approach.

If this sounds like the place for you, check out our roles and come and grow with Glandore!

Business Development Manager - Belfast

We have been immensely proud to partner with and accommodate many of the world's leading and fastest growing companies at Glandore Belfast including Rapid7, HP, Tullett Prebon and Worldpay along with local enterprises at various stages of growth and development. Due to continued growth and ahead of innovative expansion plans in Belfast, we seek to recruit an experienced Business Development Manager to ensure building occupancy/office utilisation rates are maximised along with responsibility for business development, network development, community engagement and member/partner liaison for Glandore Belfast.

What you'll be doing
  • Generate leads and convert enquiries into client site visits and office ‘showarounds’ for Belfast across all products areas and cross selling opportunities between Belfast and Dublin. 
  • External network development in Northern Ireland and UK - Identify and build relationships with key influencers and service providers at senior levels, Chambers of Commerce and relevant Trade Associations. 
  • Develop and implement a plan for attendance/sponsorship of key networking and industry events in Northern Ireland/UK.  
  • Work with Sales/Operations team to conduct site visits to promote Belfast locations with external partners/service providers.
  • Seek to develop product portfolio offering to meet/match that of prospective clients.
  • Support marketing team in implementing marketing strategy in Northern Ireland and ensure brand continuity. 
  • Develop and promote in-house Member Community initiatives to facilitate connections between members including our Wellness Programme.
  • Liaise with the Dublin Office giving updates, progress reports, and attending monthly Business Development meetings and Management meetings.   
  • Promote and build member engagement with online member’s portal and expand network of trusted partners for online Member’s portal.
  • Ensure and survey member satisfaction on a regular basis.
What we'd like from you
  • 3 – 5 years Business Development experience or “Front Line” experience gained in a sales environment ideally in the professional services or hospitality industry.
  • Excellent communication/interpersonal skills to ensure you engage with customers at all levels and develop and maintain long-standing member/partner relationships.
  • Skilled at organising, negotiating and presenting
  • Strategic planning and implementation
  • Digitally savvy – support marketing team in managing social media channels and online community to create relationships and ultimately grow the company’s online brand.
  • You will have a working knowledge of Microsoft Office including Word, Excel, PowerPoint and Outlook and be capable of learning other systems used within the centre.
  • Flexibility and ability to multitask – excellent time management and attention to detail, capacity to periodically attend and host events out of normal business hours.
  • Experience with customer relationship management tools and processes.
  • Ideally educated to degree level. 

As a key representative and “face” of the business, the perfect candidate will be highly professional, well presented with an outgoing, warm, friendly and approachable manner in line with the culture of the business.  You will be adept at building rapport and be confident networking and collaborating with business owners, local government officials, office brokers and trusted referral partners.  

These are exciting times within the business and flexible working industry, therefore this new role promises to be very rewarding with good levels of autonomy and responsibility. You must be a team player with the ability to embrace change take ownership and use your initiative to get the job done well. It is envisaged that the successful candidate may have an extensive network of business contacts.

Salary

£25,000 - £30,000 DOE

Perks & Benefits
  • Pension with company contribution
  • Complimentary workplace wellness programme
  • Learning & development training opportunities
  • Discounts with local service providers such as hotels, gyms, restaurants and more

Apply Online

Operations Manager - Belfast

Due to one of our valued team members going on maternity leave, we now need to recruit an enthusiastic and experienced Operations Manager to oversee the day to day running of our Glandore members and flexible workspace buildings based in Belfast city centre. This is an exciting hands-on and varied role with an emphasis on client service, delivering efficiency and maintaining the highest standard of facilities. The right candidate may be offered an alternative role at the end of maternity contract as the team expands rapidly.

What you'll be doing
  • Coordinate, manage and monitor the Assistant Operations Manager/Client Services Team to ensure the clients receive a first class service in line with company policy and culture.
  • Oversee activities of Client and Conferencing Executive who is responsible for booking meeting rooms and additional front of house services.
  • Property Management - Coordinate and monitor the work of various departments involved in the development of building renovations (architects / planners / building control). Monitor performance and implement improvements. Manage building maintenance. Provide technical support where necessary. Coordinate work of IT, Electrical and Building contractors.
  • Facilities - Oversee all facilities and maintenance management. Maintain and review all aspects of Building Security and Health & Safety. Manage and liaise with professional cleaning company to ensure highest standards.
  • Financial - Review financial statements and data to improve profitability. Prepare and control operational budgets. Control inventory. Plan effective strategies for the financial wellbeing of the company.
  • Best Practices - Improve processes and policies in support of organisational goals. Formulate and implement policies and procedures to maximise output. Monitor adherence to rules, regulations and procedures.
  • Human Resources – Oversee recruitment and placement of required staff in line with work schedules. Supervise staff, delegate tasks and monitor/evaluate performance.
  • Communication - Monitor, manage and improve the efficiency of support services such as IT and Finance. Facilitate coordination and communication between support functions.
  • Sales, Marketing and Customer Service - Manage customer support. Ongoing support of sales and marketing activities.
  • Strategic Input - Liaise with Directors. Assist in the development of strategic plans and projects for operational activity. Implement and manage operational plans.
What we'd like from you
  •  Strong leadership skills with ability to lead from the front and motivate a small team.
  • ​Ability to work with a high level of autonomy, reacting to local changes and making balanced decisions.
  • Exemplar customer service skills, including the ability to remain flexible and calm in high pressure or continually changing situations.
  • Superior organisational skills, with commercial focus including the ability to prioritise and multi-task in a demanding environment.
  • Ability to communicate effectively and professionally in English (written and oral).
  • Professional communication skills with a high success rate in building and maintaining relationships.
  • Experience in and ability to manage and maintain CRM system and additional applications.
  • Financial and budget management experience.
  • Good Technical knowledge with ability to relate to maintenance, building and servicing matters.
  • Competent in MS Office and be familiar in using a CRM system and Systems that control Alarms, Access and Security.

As a key player/leader in the business, the perfect candidate will be highly professional, super organised, well presented with a friendly and approachable demeanour. You will be adept at building rapport and relationships with clients. You must be a team player with the ability to embrace change, take ownership and use your initiative to get the job done.

Salary

£25,000 - £30,000 DOE

Perks & Benefits
  • Pension with company contribution
  • Complimentary workplace wellness programme
  • Learning & development training opportunities
  • Discounts with local service providers such as hotels, gyms, restaurants and more

Apply Online

Assistant Operations Manager - Belfast

Due to Glandore Belfast's rapid growth, we need a dynamic Assistant Operations Manager with a flexible, can-do attitude to oversee the day to day running of our Glandore members and flexible workspace buildings based in Belfast. This is an exciting hands-on and varied role with an emphasis on client service, delivering efficiency and maintaining the highest standard of facilities.

What you'll be doing
  • Be the main point of contact for in-house and virtual office clients, dealing with client concerns through to prompt resolution.
  • ​Carry out client office set ups and setting up new client accounts, welcome new clients to the building and perform client inductions
  • Provide back-up to reception, answering calls and providing cover when necessary
  • Taking the lead on office based projects and rollouts.
  • Lead by example, creating a strong ethos of client focused service
  • Manage the virtual office client base, including virtual post and invoices.
  • Ensure that all daily service charges are captured and entered into the billing system on a daily basis.
  • Assist Ops Manager in developing, and ensuring procedures are up-to-date.
  • Assist with administrative tasks that arise including issuing invoices, credit notes, line item adjustments and other invoice related queries.
  • Manage and maintain CRM system and additional applications
  • Troubleshooting any data and telecoms issues and escalating where necessary
What we'd like from you
  • Strong customer service skills, including the ability to remain flexible and calm in high pressure or continually changing situations.
  • ​Ability to communicate effectively and professionally in English (written and oral).
  • Solid organisational skills, including the ability to prioritise and multi task in a demanding environment.
  • Working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook and ability to operate basic office equipment.
  • Familiar with facilities management and following through on maintenance issues and small projects.
  • Perform work accurately and thoroughly.
  • Understand the needs of a small team by practicing good timekeeping and attendance levels
  • Communicate effectively with various stakeholders using the spoken and written word.
  • Find solutions for or to deal proactively with work-related problems.
  • Comprehend technical topics and specialised information.
  • Work under pressure, complete assigned tasks under stressful situations.
  • Be agile, deal with shifting priorities and issues inherent in a young company
  • Be hands-on as well as strategic and be a trouble-shooter when the business need deems it appropriate to do so.

In this role you will facilitate members who are moving in or moving out, you will help set up phone systems before they move in. Experience in patching in telephone systems or setting up data and telecoms infrastructure would be advantageous. Applicants are expected to have at least 3 years proven experience of working in customer service along with experience of finance including invoicing.

Salary

£20,000 - £25,000 DOE

Perks & Benefits
  • Pension with company contribution
  • Complimentary workplace wellness programme
  • Learning & development training opportunities
  • Discounts with local service providers such as hotels, gyms, restaurants and more

Apply Online

What our members say...

"Glandore played an integral role in the initial stages of Facebook’s set up in Ireland by providing a flexible, tailor made office solution to accommodate our expanding team. "

Facebook Ireland

"We were supported by a brilliant management and technical support team who consistently delivered a first class service to us. They were an extension of our own team and played a vital role in our success."

Tullet Prebon

"Glandore have a vested interest in its client’s needs and have created a unique community feel to the shared office environment, encouraging and facilitating resident businesses to meet, share and even do business together."

Mount Street

"In the last year, Far From Avocados has grown from an idea, to a one-man enterprise, to a full-on business with a growing client base and an ever-expanding team. And it's almost impossible to imagine us taking that trajectory without the support of Glandore."

Far From Avocados

"Glandore have been crucial to the growth of our company on two occasions since our move to Belfast. As a start-up, and again, whilst waiting for our new office, Glandore supported us with providing 70 desks within a few weeks of our initial request."

Cayan

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