Join the Team

Join the Glandore Team

Why work with us?

As Glandore continues to grow and expand, our team does too. Working at Glandore allows you to engage with a diverse range of industries and individuals. We value the importance of workplace wellbeing, striving to develop long term connections and relationships with everyone we work with.

An Irish family-run business since 2001, we offer a fun, energetic, hard-working environment with a helpful, flexible and dynamic approach.

If this sounds like the place for you, check out our roles and come and grow with Glandore!

Operations Executive (Belfast)

Why work with us?

As Glandore continues to grow and expand, our team does too. Working at Glandore allows you to engage with a diverse range of industries and individuals. We value the importance of workplace wellbeing, striving to develop long term connections and relationships with everyone we work with. An Irish family-run business since 2001, we offer a fun, energetic, hard-working environment with a helpful, flexible and dynamic approach.
If this sounds like the place for you, check out our roles and come and grow with Glandore!

What’s it all about?
We currently have an exciting role for an enthusiastic Operations Executive to join our Belfast team. Glandore accommodates and caters for a dynamic cross section of businesses, from start-ups and small/medium sized enterprises to international companies setting up in Ireland. 
The Operations Executive will assist the Operations team in the setup, maintenance and upkeep of the buildings and provide scheduled reception cover. With guidance from the Operations Manager, this position will provide operational and front of house support to the company and all our members and visitors.

What you’ll be doing
Primary focus on building set up and operations, upkeep of communal areas and reception cover
Operations:

  • Liaise with Operations Manager on daily duties
  • Ensure all areas in all buildings are clean and presentable at all times
  • Report any maintenance issues immediately to Facilities Executive
  • Respond to member requests when required and treat all requests as priority
  • Assist on kitchen and bathroom set ups
  • Furniture moves and assistance with suite reconfiguration
  • Execute health and safety duties as required
  • Execute recycling duties as required
Meeting/Events and suite set up:
  • Liaise with various parties to book and arrange meetings on the online booking system
  • Order catering and other requirements as required for meetings
  • Check meeting rooms are set up appropriately for each function
  • Assisting with pre event set up and post event take down
  • Set up office suites to specifications as required on an on-going basis
Admin/Reception:
  • Greet visiting clients, guests, employees and contractors
  • Provide support to all other departments when required
  • Respond to any client queries concerning but not limited to, access, venue, facilities, maintenance issues, procedural concerns, etc.
  • Answer emails and phone calls in a timely manner
  • Deal with queries promptly or redirect as appropriate
  • General clerical, filing, scanning, typing, faxing, printing, binding
  • Actively engage with co-workers using the centre
  • Organise incoming and outgoing post, couriers and virtual client post
  • Log maintenance and repair issues on the online system
  • Keep reception areas organised & tidy
  • Create systems and processes to facilitate operations
  • Assist Sales Department as required
  • Advise clients of and promote the Glandore service offering at all times
  • Carry out other ad-hoc duties as they arise
Finance/Accounts:
  • Ensure all charges are accurately applied to client accounts
Technical:
  • Use access control system to issue passes to clients, staff and contractors
  • Monitor CCTV, intercoms and access control system
What we’d like from you
  • Previous experience within a facilities management or hotel environment role would be advantageous
  • Warm, outgoing personality a must.
  • Smart, presentable appearance
  • Able to deal with all stakeholders including management, members and suppliers
  • Strong Customer Service skills
  • Able to remain flexible and calm in high pressure or continually changing situations
  • Able to communicate effectively and professionally in English
  • Solid organisational skills, including the ability to prioritise and multi task in a demanding environment
  • Familiar with facilities management and following through on operational issues and small projects
  • Experience using facilities software programmes is desirable
  • Flexible to a changing workload – able to prioritise
  • Able to accommodate possible out of hours work
  • Strong sense of ownership and ability to follow tasks through to completion
Company benefits
  • An opportunity to join a dynamic, supportive and friendly community
  • Working within a prestigious, Belfast city centre location
  • Pension Plan with company contribution
  • Complimentary workplace wellness programme with seminars, exercise classes, CSR activities and pamper days
  • Staff discounts in our sister business Suesey Street Restaurant
  • Partner perks & benefit discount rates

We provide our clients with a five star business service, which starts with the welcome they receive on arrival and continues throughout their stay with us.  Whilst specific qualifications are not required for this position, an understanding of the facilities services industry would be advantageous, and a basic appreciation of building services is desirable. Good level of interpersonal and customer relationship skills and the ability to work as part of a team. Hotel / Leisure industry experience would be very beneficial. This role is ideally suited to someone with a friendly and energetic personality, with the ability to work well under pressure.

Hours
This is a full-time position within the Operations Department at Glandore. The hours of operation are generally Monday to Friday, 08.30 to 17.30, but could change depending on business needs.

Salary

£19,000 + company benefits/perk

Apply

To apply, please send your CV and cover letter to emanuelazamboni@glandore.ie

Apply today

What our members say...

"Glandore played an integral role in the initial stages of Facebook’s set up in Ireland by providing a flexible, tailor made office solution to accommodate our expanding team. "

Facebook Ireland

"We were supported by a brilliant management and technical support team who consistently delivered a first class service to us. They were an extension of our own team and played a vital role in our success."

Tullet Prebon

"Glandore have a vested interest in its client’s needs and have created a unique community feel to the shared office environment, encouraging and facilitating resident businesses to meet, share and even do business together."

Mount Street

"In the last year, Far From Avocados has grown from an idea, to a one-man enterprise, to a full-on business with a growing client base and an ever-expanding team. And it's almost impossible to imagine us taking that trajectory without the support of Glandore."

Far From Avocados

"Glandore have been crucial to the growth of our company on two occasions since our move to Belfast. As a start-up, and again, whilst waiting for our new office, Glandore supported us with providing 70 desks within a few weeks of our initial request."

Cayan

Let's stay in touch

Get the latest news and events from the Glandore Member Network