The materials on Glandore's website are provided on an 'as is' basis. Glandore makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Glandore does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
The materials appearing on Glandore website could include technical, typographical, or photographic errors. Glandore does not warrant that any of the materials on its website are accurate, complete or current. Glandore may make changes to the materials contained on its website at any time without notice. However Glandore does not make any commitment to update the materials.
Glandore has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Glandore of the site. Use of any such linked website is at the user's own risk.
These terms and conditions are governed by and construed in accordance with the laws of Ireland and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
2. Meeting & Conference Bookings
Prior to your meeting
Please read the following Terms and Conditions carefully before you submit your conference booking request online. By clicking accept to this agreement you accept the following terms and conditions.
Special note about IT, Audio-visual, Teleconferencing and videoconferencing equipment
Should you have any special requirements for your event such as Audio Visual, Teleconferencing and Videoconferencing equipment, these must be requested on the booking page under 'Products' in advance. Kindly note that any special requirements should be booked at least 72 hours prior to the event date. Please contact Glandore directly if your request falls within this window and we will endeavour to accommodate the request. It is recommended that you set up an hour before your delegates arrive to ensure that all the equipment is in working order.
The nature of your business
You must only use facilities for the agreed event purpose as stated in the written agreement. Use of the facility for a “retail” or any “commercial” nature involving frequent visits by members of the public is not permitted. You must not use the name ‘Glandore’ in any way in connection with your business except for identifying the address.
Your name and address
You must not put up any signs on the doors of the facility set aside for your event, which is visible from outside the rooms you are using. We operate a no branding policy and appreciate your co-operation on this.
Taking care of our property
You must take good care of all meeting & conference rooms, its equipment, fittings and furnishings which you use. You must not alter any part of it. You are liable for any damage caused by you or those in the business centre with your permission or at your invitation. Please do not hang flip chart paper on the walls as this damage the paint work and a charge will be incurred.
Using our name without our permission
You may not use the name “Glandore Business Centres”, “Fitzwilliam Hall”, "Glandore" the Glandore logo or any photographs of our premises without our permission.
Glandore operate a no-smoking policy throughout the centre. The smoking area is outside the main gates of Fitzwilliam Hall.
In the event of non-availability of meeting or conference rooms, we reserve the right to cancel your booking up to 5 working days prior to the event. In such a situation, we will do all possible to find you alternative accommodation.
Comply with the law
You must comply with all the relevant laws and regulations in the conduct of your business. You must do nothing illegal. You must not do anything that may interfere with the use of the business centre by us or by others, cause any nuisance or annoyance, increase the insurance premiums we have to pay or cause loss or damage to us or to the owner of any interest in the building which contains the business centre.
Comply with house rules
You must comply with any house rules that we impose generally on users of the business centre whether for reasons of health and safety, fire precautions or otherwise. You must not play music or use amplification equipment in a way that can be heard outside your rooms.
It is your responsibility to arrange insurance for your own property, which you can bring into the business centre, and for your own liability to your employees and to third parties for an amount no less than €13million any one accident in respect of employers’ liability insurance and not less than €6.5 million any one accident for public liability insurance. In addition, your policies will contain a specific indemnity to Glandore Business Centres Services Ltd. You will provide a copy of your insurance for inspection on request.
Opening and closing times
Glandore opens Monday to Friday - 08:30am to 5.30pm (*Some centres may vary - please check individual property for opening and closing hours). If your event requires the building to be open before 8.30am or after 5.30pm additional costs may apply. Glandore does not normally open during the weekend. However, if we agree do to so, additional charges may apply. All events in the building will start and end at the time agreed in the contract and all your attendees will vacate the building no later than 30 minutes after the end of the event. We will charge you for any facilities or services used outside of the times agreed in the contract.
Providing the services
At the start of your agreement
Although, we will do our utmost to accommodate your needs, if for any reason we cannot provide anything as set out in the written agreement we are not liable to you for any loss or damages.
Suspension of services
We may by notice suspend the provision of services (including access to the meeting room) for reasons of political unrest, strikes, or other events beyond our reasonable control, in which event payment of the standard fee will also be suspended for the same period.
We are not liable for any loss as a result of our failure to provide a service as a result of mechanical breakdown, strike, delay, failure of staff, termination of our interest in the building containing the business centre or otherwise unless we do so deliberately or are grossly negligent. We are also not liable for any failure until you have told us about it and given us a reasonable time to put it right.
Making a booking
All bookings must accompany a signed copy of this “Terms and Conditions Agreement”. Bookings will only become confirmed on receipt of the signed booking confirmation form and terms and conditions agreement.
Altering your booking
Altering your booking date is required 5 working days in advance, unless otherwise stated. If you have less time than 5 working days, please contact Glandore directly we will endeavour to accommodate.
Your agreement is only for the dates and times stated in the written agreement. Dates and times are not transferable if you fail to show or arrive late.
If an event runs overtime or if you require extra time
As soon as you realise that you may require additional time it is imperative that you inform our Reception prior to the event or on the day of your event. Kindly note that a minimum of 30 minutes is required for break down and set up. All additional time will be charged accordingly. There is a grace period of 15 minutes after an event finishes. Should your event go over by 30 minutes (post the grace period), a charge of €60 will apply to your account. Should your event go over by 1 hour (post the grace period), a charge of €120 will apply to your account.
Ending your agreement immediately
We may put an end to your agreement immediately without giving notice if:
You a regular user of our facilities have a history of late payment of invoices and you have received a number of written reminders. If we put an end to the agreement for any reason it does not put an end to any then outstanding obligations you may have, and you must: pay for additional services you have used, pay any meeting and /or conference room or cancellation fees your agreement stipulated you to respect and indemnify us against all costs and losses we incur as a result of the termination.
If the business centre is not available
In the unlikely event that we are no longer able to provide the services and facilities at the business centre stated in your agreement then your agreement will end and you will only have to pay the standard fees up to the date it ends and for the additional services you have used. We will try to find suitable alternative meeting rooms for you.
When your agreement ends
You are to vacate the meeting and /or conference facility immediately, leaving it in a decent condition.
If you leave any of your own property in the business centre we may dispose of it any way we choose without owing you any responsibility for it or any proceeds of sale.
The terms of your agreement are confidential. Neither of us must disclose them without the other’s consent unless required to do so by law or an official authority. This obligation continues after your agreement ends.
You must indemnify us in respect of all liability, claims, damages, loss and expenses, which may arise:
▪ From any death, injury or disease sustained by any person or loss or damage to any property arising from use of the accommodation provided.
▪ From a third party in respect of our provision of services to you
▪ If you do not comply with the terms of your agreement
You must also pay any costs, including reasonable legal fees, which we incur in enforcing your agreement.
If for any reason we cannot provide you with any service our liability is limited to crediting or returning to you a fair proportion of the relevant fee. To the extent permitted by law we have no liability whatsoever for any consequential loss as a result of anything we or our staff do or fail to do.
Irish law applies
Irish law applies to your agreement. We both accept the non-exclusive jurisdiction of the Irish Courts.
Prices will be quoted excluding VAT, unless otherwise stated. Rooms and specific requirements will be laid out in your confirmed booking email.
In the case of all bookings, credit card details are required in advance to secure the booking. Full payment will be taken with credit card provided. Should any additional requests be made on the day, charges will be applied for payment and invoice sent via email for same.
You may be required to pay a deposit for an event – if applicable.
Cancelling an event
The below cancellation charges apply for the following rooms: Wall Suite / Oxford Suite (please note No.25 event space has a separate cancellation procedure- please see No.25 T&Cs for details)
▪ Up to 21 days prior No Charge
▪ 21 – 14 days prior 50% of the room hire, AV and equipment charges
▪ 14 days prior 100% of the room hire, AV and equipment charges
The below cancellation charges apply for all other meeting rooms:
▪ Up to 5 working days prior No Charge
▪ 5 – 3 working days prior 50% of the room hire, AV and equipment charges
▪ 2 working days prior 100% of the room hire, AV and equipment charges
Clients will be offered the option of rescheduling their event within four weeks of the date of the booking and where there is a suitable date and room available the cancellation fee may be waived. If Glandore does not receive written or electronic correspondence of your request to cancel your event you will be billed the full amount. All no shows will be charged in full. Food and Beverage details are required 5 working days in advance including final numbers. After which this will become the minimum number to be charged. Should you wish to book any F&B within the 5 days, please contact Glandore directly and we will endeavour to accommodate your request. If you bring in your own catering, a corkage charge of €60 will apply to your account.
Prices and discounts
All prices quoted are subject to change, however, those quoted in your proposal will apply to your event or meeting unless it is evident there has been an error. All prices quoted are exclusive of VAT unless otherwise stated.
We may withhold services (including for the avoidance of doubt, denying you access to the meeting room and /or conference hall) while you are in breach of your agreement.
We are Glandore Business Centres, Fitzwilliam Hall, Fitzwilliam Place, Dublin 2. This agreement incorporates our terms of business set out in the CONFERENCING AND MEETING FACILITIES AGREEMENT, which you confirm you have read and understood. We both agree to comply with those terms and our obligations as set out in them.
3. Coworking Memberships
1. This Agreement
“We”, “us”, “our” or “Glandore” means Glandore Business Centres Limited.
Members Marks refers to the Member’s logo, emblem, trade or business names and trademarks.
1.2 Comply with House Rules: The Member must comply with any House Rules which Glandore imposes generally on users of the Centre. The House Rules may vary from Centre to Centre and these can be requested locally.
1.3 Duration: Your agreement lasts for the period stated in the agreement. To end the agreement, written notice of at least one month must be given by either party prior to the end date. If written notice is not given and received, your agreement will automatically be renewed on a rolling basis until brought to an end by written notice from either party with one month notice. All agreements end on the last calendar day of the month. Glandore may increase fees at the beginning of any renewal/rolling period. Time is of the essence in relation to this clause.
1.4 Bringing this agreement to an end: Either Glandore or the Member can terminate this agreement at the end date stated in it, or at the end of any extension or renewal period, by giving at least one month written notice, prior to the end date, to the other. In the event that Mail or Call Forwarding services are in place, the Member is required to give at least two month’s notice in order to terminate these services. Notices to terminate the Agreement must be in writing and delivered to an officer or authorised representative of the other party concerned or sent by registered mail to the Centre or Member address as appropriate. Time is of the essence in relation to this clause.
1.5 Ending this agreement immediately: To the maximum extent permitted by applicable law, Glandore may put an end to this agreement immediately by giving the Member notice and without need to follow any additional procedure if (a) the Member becomes insolvent, bankrupt, goes into liquidation or becomes unable to pay its debts as they fall due, or (b) the Member is in breach of one of its obligations which cannot be put right or which Glandore have given the Member notice to put right and which the Member has failed to put right within seven (7)days of that notice, or (c) its conduct, or that of someone at the Centre with its permission or invitation, is incompatible with ordinary office use.
If Glandore puts an end to the agreement for any of these reasons it does not put an end to any outstanding obligations, including additional services used and the monthly office fee for the remainder of the period for which this agreement would have lasted had Glandore not ended it.
All formal notices must be received in writing to Glandore, Fitzwilliam Hall, Fitzwilliam Place, Dublin 2.
1.6 If the Centre is no longer available:In the event that Glandore Business Centres is permanently unable to provide the services and accommodation(s) at the Centre stated in this agreement then this agreement will end and the Client will only have to pay monthly office fees up to the date it ends and for the additional services the Client has used. Glandore Business Centres will try to find suitable alternative accommodation(s) for the Client at another Glandore Business Centres premises
1.7 When this agreement ends: The Member is to vacate the accommodation immediately, leaving the accommodation in the same condition as when the Member took it. If the Member leaves any property in the Centre, Glandore may dispose of it at the Member’s cost in any way Glandore chooses without owing the Member any responsibility for it or proceeds of sale.
If the Member vacates the accommodation prior to the agreement end date stated in it, or prior to the end of any extension or renewal period, the Member is liable for all payments due until the agreement terminates. This includes monthly virtual office/coworking licence fees and additional services charges. Once a Member vacates the accommodation, all further access shall be denied. Glandore may, at its discretion relicense the accommodation during this period. If the Member continues to use the accommodation(s) when the agreement has ended the Member is responsible for any loss, claim or liability Glandore incurs as a result of the Member’s failure to vacate on time. Glandore may, at its discretion, permit the Member an extension subject to a surcharge on the monthly fees.
1.8 Employees: While this agreement is in force and for a period of six months after it ends, neither Glandore nor the Member may knowingly solicit or offer employment to any of the other’s staff employed in the Centre. This obligation applies to any employee employed at the Centre up to that employee’s termination of employment, and for three months thereafter. It is stipulated that the breaching party shall pay the non-breaching party the equivalent of one year’s salary for any employee concerned. Nothing in this clause shall prevent either party from employing an individual who responds in good faith and independently to an advertisement which is made to the public at large.
1.9 Member representation of Glandore employees: Throughout the duration of this agreement, the Member agrees that neither the Member, nor any of the Member’s partners, members, officers or employees will represent, or otherwise provide any legal counsel to any of Glandore’s current or former employees in any dispute with, or legal proceeding against, Glandore, or any of Glandore’s affiliates, members, officers or employees.
1.10 Confidentiality: The Member agrees that Glandore may process or disclose any personal data which Glandore holds on or in relation to the Member provided that in doing so Glandore takes such steps as it considers reasonable to ensure that it is used to make available information about new or beneficial products and services offered by us and other organisations which we consider may be of interest to you.
The member hereby grants to us non-exclusive, royalty free, non-transferable, sub-licensable, irrevocable licence to use the Member Marks in connection with the advertising of Glandore locations and our services.
The terms of this agreement are confidential. Neither Glandore nor the Member disclose them without the other’s consent unless required to do so by law or an official authority. This obligation continues after the agreement ends.
1.11:Enforcing this agreement, the Member must pay any reasonable and proper costs including legal fees that Glandore incurs in enforcing this agreement.
2. Services and Conditions
2.1 Description of Services: Glandore may provide you with access to office space, workstations, internet access, office equipment, conference space, reception services and other services as Glandore may provide from time to time (collectively “Services”). The Services at all times are subject to the TOU. Glandore may modify, reduce and/or increase the services provided at any time.
2.2 Providing the Services: Glandore is to provide during normal opening hours the standard services included in your standard fee, if requested. If Glandore decides that a request for any particular service is excessive, it reserves the right to charge an additional fee
2.2.1 Standard Services included in your Standard Coworking Licence Fee:
2.2.2 Virtual Office Services:
- Regular maintenance of the Coworking Space
- Furnishings for the Designated Space of a nature generally provided in a coworking environment including but not limited to access to a desk and a chair and use of other office amenities including a kitchen, toilets, and showers;
- Access to and use of the shared internet connection via WiFi;
- Access to and use of the printers/copiers/scanners within the building, subject to minimum fee of €0.10 per black and white printed page and €0.15 per colour printed page (such fees are at the discretion of Glandore and may be updated without prior notice to the Member)
- Subject to availability and prior reservation, use of meeting rooms and other facilities within Glandore locations as specified by us from time to time. Members shall pay for the use of such services on an ad hoc basis as per Glandore’s published rates
- Property rates, service charges & building insurance
- Electricity, water, heating & air-conditioning
- Building security - cctv, electronic access system, 24 hour monitoring
- Daily cleaning service, supplies, & waste disposal
Mail Forwarding:The Member may add Mail Forwarding services to its package at an additional fee, allowing the Member to use the Centre address as its business address. The Member is not permitted to use the Centre address as its registered office address.
Upon termination of the Mail handling/forwarding Agreement for whatever reason, it is the Member’s responsibility to notify all parties of the change of address. Subsequent mail sent to the Centre will be returned to sender.
Glandore will not accept any items exceeding 4.5 kg (10 lbs.) in weight, 46 cm (18”) in any dimension, 0.03xcubic metres (1 cubic foot) in volume or if it contains any dangerous, live or perishable goods and shall be entitled in its absolute discretion to return uncollected items or refuse to accept any quantity of items it considers unreasonable or unlawful. Glandore does not guarantee or assume responsibility for any of the services hereunder.
Mail will be handled according to instructions specified by the Member and the Member will be responsible for all resulting forwarding and service charges.
Call Forwarding:The Member may add Call Forwarding services to its package at an additional fee, which enables calls to a telephone number designated by Glandore to be forwarded to external or internal direct dials telephone numbers specified by the Member. Glandore does not offer Call Answering services
Calls will be handled according to instructions specified by the Member and the Member will be responsible for all resulting forwarding and service charges.
2.2.3 Business Continuity:Where the Member avails of mail or call forwarding, a once off business continuity service is operated for a minimum period of one month from the end date of the agreement, in order to professionally manage a Member’s transition from Glandore premises and provide business continuity with respect to the Member’s post, calls received, visitors to the business centre. The fee charged is based on the cost of the Virtual office service chosen at the current market rate.
2.3 Availability at the start of this agreement:If for any reason Glandore cannot provide the accommodation(s) stated in this agreement by the date when this agreement is due to start, it has no liability to the Member for any loss or damages but the Member may cancel the agreement without penalty. Glandore will not charge the Member for the monthly fee for accommodation(s) the Member cannot use until it becomes available. Glandore may delay the start date of this agreement provided it provides to the Member alternative accommodation(s) that shall be at least of equivalent size to the accommodation(s) stated in this agreement.
If the Member has access to a specific centre or desk, we reserve the right to relocate the Member to an alternative centre or desk of the equivalent standard at any time without notice to the Member.
2.4 Glandore IT Infrastructure: GLANDORE DOES NOT MAKE ANY REPRESENTATIONS AS TO THE SECURITY OF GLANDORE’S NETWORK (OR THE INTERNET) OR OF ANY INFORMATION THAT THE MEMBER PLACES ON IT.
The Member should adopt whatever security measures (such as encryption) it believes are appropriate to it’s circumstances. Glandore cannot guarantee that a particular degree of availability will be attained in connection with the Member’s use of Glandore’s network (or the internet). The Member’s sole and exclusive remedy shall be the remedy of such failure by Glandore within a reasonable time after written notice.
3.1 Furniture and equipment: The Member must not alter any part of its accommodation and must take good care of all parts of the centre, its equipment, fixtures, fittings and furnishings which you use. The Member is not permitted to install any signage or branding which is visible in the common areas or the exterior of the building. The Member is liable for any damage caused by it or those in the Centre with the Member’s permission or at the Member’s invitation whether express or implied, including but not limited to all employees, contractors, agents, visitors or other persons present on the premises.
3.2Glandore may temporarily move furniture contained in the Coworking space at any time without notice to Members.
3.3:The Member must not install any cabling, IT or telecom connections without Glandore’s consent, which Glandore may refuse at its absolute discretion. As a condition to Glandore’s consent, the Member must permit Glandore to oversee any installations (for example IT or electrical systems) and to verify that such installations do not interfere with the use of the accommodation(s) by other Members or Glandore or any landlord of the building.
3.4 Insurance:It is the Member’s responsibility to arrange insurance for its own property which it brings in to the Centre and for its own liability to its employees and to third parties. Glandore strongly recommends that the Member put such insurance in place.
4.1: The Member’s name and address:The Member may only carry on that business in its name or some other name that Glandore previously agrees. Any other uses are prohibited without Glandore’s prior consent. Member must not use the Centre as its registered address.
4.2:The Member must only use the accommodation(s) for office purposes. Use of a “retail” or “medical” nature, involving frequent visits by members of the public, is not permitted.
4.3:The Member must not carry on a business that competes with Glandore’s business of providing serviced office accommodation and associated services.
4.4:The Member warrants that it will not use any of the rights granted in this Agreement for any obscene, illegal, immoral or defamatory purposes and will not in any way bring Glandore into disrepute. The Member will not in any way whatsoever use or combine Glandore’s name, in whole or in part, for the purpose of trading activities. This License Agreement is in no way intended nor shall have effect as creating any joint venture, partnership, or tenancy between Glandore and the Member nor shall the Member’s rights be assignable in any way. Glandore reserves the right to cooperate with any official investigating authority if required in relation to any allegations of impropriety against a Member.
4.5 Use of Lockers/Pedestals:A Member may not use any locker which may be provided to store illegal, illicit or immoral items. We reserve the right to open (including by force) any locker and inspect and/or remove the contents of any locker of or when we suspect the Member is using the locker in contravention of Irish law and we shall have the right to notify the relevant authorities where we deem it necessary to do so. We shall be under no obligation to notify the Member of any such removal and disposal and we shall not be liable to any Member for any loss or damage which the Member may sustain as a result of such removal.
4.5.1:Dedicated desk members are provided with a lockable pedestal, for the storage of sensitive or valuable materials. Glandore does not take responsibility for any loss or damage to belongings within the shared coworking space.
4.6 Respect your neighbours: Glandore fosters a positive community spirit at each of our centres. Maintaining such is a group effort and it is the responsibility of all members to respect the space, the Glandore team and each other.
4.6.1:Daily cleaning service, supplies and waste disposal is managed by the Glandore team daily. We ask that you keep all areas clean, clear of hazards and annoyance to other space users, returning used dishes and mugs to the tea station after use and disposing of waste in the bins provided.
4.6.2:Glandore does not control and are not responsible for the actions of other members. If a dispute arises between members or their guests, we shall have no responsibility or obligation to participate, mediate or indemnify any party.
5.1: Hours of operation:Glandore Centres are open for standard access during business operation hours Monday to Friday. Hours of operation may vary between Centres. Centre opening hours surrounding holiday seasons are at the discretion of Glandore. Members will be notified in advance where access is limited in excess of standard business hours.
5.2 Dedicated Desk Access:Upon registration, Dedicated Desk Members will be granted an individual security fob for 24/7 access to their selected centre. It is imperative that members are vigilant about the security of Glandore centres, ensuring that doors are securely closed behind them when accessing out of hours. Glandore reserves the right to impose penalties in the event of a security breach.
5.3:All other Glandore Members, including but not limited to Virtual Members, Clubroom Members, Hot Desking Members will be granted access during standard centre operation hours.
5.4: Hot Desk Access:Hot Desks are available (a) to Monthly Hot Desking Membership holders and (b) Hot Desk day pass holders. A day pass for the coworking area must be booked in advance through Glandore reception, or through any other channel directed by Glandore. Access is subject to availability and bookings must be confirmed prior to arrival. (c) Our Community Desk Membership grants members Monday to Friday access 24hours. Access for the two free coworking days is only permitted within the members primary location. Day passes can be purchased and used within any of the Glandore locations.
5.5:If for any reason we fail to make the Coworking Space available on business days as desired by our individual Members, we shall have no liability to the Member for any resulting loss or damage.
5.6 Visitors: Glandore members may bring guests and business associates on-site, to the extent that we permit. Visitors are required to sign in at reception upon arrival. The Member is responsible for their visitors while on-site. Visitors may access public areas of the centre, including but not limited to the Glandore Member’s Clubroom.
Visitors are not permitted within the coworking space, unless they hold a day pass, which can be booked at reception or online, subject to availability.
Glandore Memberships are individual per user and should not be shared unless otherwise agreed by Glandore.
5.7 Clubroom Access:Common spaces are for temporary use and not as a place for continuous work. Prior booking is not required in order to access this space but seating will be first come first served. We ask that all members respect the Clubroom as a shared space and limit the length of time and number of guests entertained within this space. Should you wish to host a group or work on private or sensitive material it is encouraged that members book a meeting room for this purpose.
6.1: Comply with the law:The Member must comply with all relevant laws and regulations in the conduct of its business. The Member must do nothing illegal in connection with its use of the Centre. The Member must not do anything that may interfere with the use of the Centre by Glandore or by others, cause any nuisance, increase the insurance premiums Glandore has to pay, or cause loss or damage to Glandore (including damage to reputation) or to the owner of any interest in the building which contains the Centre the Member is using. The Member acknowledges that (a) the terms of the foregoing sentence are a material inducement in Glandore’s execution of this agreement and (b) any violation by the Member of the foregoing sentence shall constitute a material default by the Member hereunder, entitling Glandore to terminate this agreement, without further notice or procedure.
6.2: When availing of mail handling services:Under the Criminal Justice (Money Laundering and Terrorist Financing) Act 2010 Glandore is required to perform Client Due Diligence for all new Members using mail services/address services. A Client Due Diligence form together with all the necessary documentation, including but not limited to proof of ID and proof of address for two company directors and certificate of incorporation, must be returned to us before any service is provided.
6.4 The General Data Protection Regulation (GDPR) of the EU defines the roles of ‘controller’ and ‘processor’ of Personal Data within the meaning of this Regulation. Glandore is a ‘processor’ of Personal Data on its own behalf as ‘controller’, for the purpose of delivering its services to its Clients. Glandore is not a provider of data processing services to third parties and is not a ‘processor’ of data on behalf of any ‘controller’ other than Glandore and, specifically, is not a data ‘processor’ on behalf of its Clients as defined in the Regulation.”
7. Intellectual Property:
You must not directly or indirectly take, copy or use any information or intellectual property belonging to other members or member companies or any of their guests. Including without limitation personal names, likenesses, voices, business names, trademarks, service marks, logos, trade dress, other identifiers or other intellectual property, or modified or altered versions of the same.
The Member shall not make use of any information or know-how acquired from the other members within Glandore locations unless formally agreed between those members in writing.
8. Glandore’s Liability:
To the maximum extent permitted by applicable law, Glandore is not liable to the Member in respect of any loss or damage the Member suffers in connection with this agreement, with the services or with the Member’s accommodation(s) unless Glandore has acted deliberately or negligently in causing that loss or damage. Glandore is not liable for any loss as a result of Glandore’s failure to provide a service as a result of mechanical breakdown, strike, termination of Glandore’s interest in the building containing the Centre or otherwise unless Glandore does so deliberately or is negligent. In no event shall Glandore be liable for any loss or damage until the Member provides Glandore written notice and reasonable time to put it right. If Glandore is liable for failing to provide the Member with any service under this agreement, then subject to exclusions and limits set out immediately below Glandore will pay any actual and reasonable expenses the Member has incurred in obtaining that service from an alternative source. If the Member believes Glandore has failed to deliver a service consistent with those terms and conditions the Member shall provide Glandore written notice of such failure and give Glandore a reasonable period to put it right.
EXCLUSION OF CONSEQUENTIAL LOSSES, ETC.: GLANDORE WILL NOT IN ANY CIRCUMSTANCES HAVE ANY LIABILITY FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF ANTICIPATED SAVINGS, LOSS OR DAMAGE TO DATA, THIRD PARTY CLAIMS OR ANY CONSEQUENTIAL LOSS UNLESS GLANDORE OTHERWISE AGREES IN WRITING, GLANDORE STRONGLY ADVISES THE MEMBER TO INSURE AGAINST ALL SUCH POTENTIAL LOSS, DAMAGE, EXPENSE OR LIABILITY.
In all cases, Glandore’s liability to the Member is subject to the following limits:
- Without limit for personal injury or death;
- Up to a maximum of £1 million / €1.3 million (or local equivalent) for any one event or a series of connected events for damage to the Member’s personal property;
- Up to a maximum equal to 125% of the total fees paid between the date the Member moved into its accommodation(s) and the date on which the claim in question arises or £50,000 / €66,000 (or local equivalent) whichever is the higher, in respect of any other loss or damage.
8.1: This Agreement is interpreted and enforced in accordance with the laws of the state and country in which the Centre is registered. Glandore and the Member both accept the exclusive jurisdiction of the courts of such jurisdiction. If any provision of these terms and conditions is held void or unenforceable under the applicable law, the other provisions shall remain in force.
9.1 Taxes and duty charges: The Member agrees to pay promptly (i) all sales, use, excise, consumption and any other taxes and license fees which it is required to pay to any governmental authority (and at Glandore’s request, will provide to Glandore evidence of such payment) and (ii) any taxes paid by Glandore to any governmental authority that are attributable to the accommodation(s), including, without limitation, any gross receipts, rent and occupancy taxes, tangible personal property taxes, stamp tax or other documentary taxes and fees.
The Member agrees to keep Glandore indemnified against all Value Added Tax which may be charged on any fees and services.
9.2 Deposit: The Member will be required to pay a deposit equivalent to one month of the monthly coworking fee plus VAT and/or a deposit equal to two month’s of the monthly virtual office fee plus VAT upon entering into this agreement. This will be held by Glandore without generating interest as security for performance of all the Member’s obligations under this agreement.
The deposit shall increase in line with any increase in monthly desk/office fee (equivalent to one month’s office fees) and is required prior to occupation of additional desk(s)/office suite(s). The deposit or any balance after deducting outstanding fees, one month business continuity fee where applicable, and other costs due to Glandore, will be returned to the Member 60 days after the Member has settled its account with Glandore and funds have cleared.
9.2.1:Glandore may require the Member to pay an increased deposit if outstanding fees exceed the deposit held and/or the Member frequently fails to pay Glandore when due. Invoices are due for payment on 20th of each month.
9.3:The Registration Fee of €75 is a once off charge paid upon registration and is non-refundable.
9.4:Payment of your first invoice in addition to a deposit equivalent to one month’s fee is required in advance of membership set up. All payments for services are paid up front based on one month of service by direct debit. Fees for pay-as-you-use services must be settled by credit card on the day of usage unless otherwise agreed between the Member and Glandore.
9.5:Glandore may require the Member to pay an increased deposit if outstanding fees exceed the deposit held and/or the Member frequently fails to pay Glandore when due. If the Member does not pay the monthly fees by the due date, a late payment fee of €50 will be charged. In addition, interest will be charged on all overdue balances at the rate of 2% per month. If the Member disputes any part of an invoice, the Member must pay the amount not in dispute by the due date, or be subject to late payment fees and interest. Glandore also reserves the right to withhold services (including for the avoidance of doubt, denying the Member access to the accommodation(s)) while there are outstanding fees and/or interest or the Member is in breach of the agreement.
9.6:Any bank account not eligible to sign up to direct debit must make a 6 month upfront payment, and continue to receive invoices on a monthly basis.
9.7:All fees and charges are payable in the currency nominated by the Centre (€).
9.8:The Member will pay a fee for any returned cheque or any other declined payments due to insufficient funds. All monthly fees that are paid by credit card will incur an administration charge of 2.5%. Where monthly payment is made by credit card there will be a €20 administration fee if the card is declined.
9.9 Failed Payment: The Client will pay a fee of €/£150 or the maximum amount permitted by law for any returned cheque or any other declined payments.
9.10:Fees may be varied at any time after the initial term on one month’s notice. For agreements that have an original start and end date constituting more than a 12 month term, we reserve the right to increase your current standard service fee on each and any annual anniversary of the start date of your agreement by 5% or the CPI, whichever is greater, or such broadly equivalent index which we substitute, over the previous year. Annual indexation does not apply to service renewals.
9.11 Standard services:The monthly office fee and any recurring services requested by the Member are payable monthly in advance on the 20th of the month. These recurring services requested by the Member and provided by Glandore are for the duration of this agreement (including any renewal even if offices are vacated prior to end of agreement). Where a daily rate applies for the offices, the charge for any such month will be 30 times the daily fee. For a period of less than a month, the fee will be applied on a daily basis. Glandore may, at its discretion, increase monthly office and/or service fees at the beginning of or during each renewal period, to market rate, without need to give advance notice.
9.12 Pay-as-you-use and Additional Variable Services:Fees for pay-as-you-use services, plus applicable taxes, in accordance with Glandore’s published rates may change from time to time. Selected pay-as-you-use services, are charged separately and invoiced by the location in which the service has been consumed.
All other pay-as-you-use are invoiced in arrears and payable on the 20th of the month following the calendar month in which the additional services were provided. Glandore will endeavour to minimise administration for the Member by invoicing for all services on the 1st of each month, and having a single payment date of 20th of each month
10. Glandore Members Network:
10.1The Glandore Network is designed to provide an informative and interactive environment for all its members. We encourage our members to engage with the Glandore community. All Glandore monthly members will have access to this network via our online member’s platform. The online platform includes a directory of Glandore (monthly) client companies.
Glandore may contact individual members from time to time about Glandore news, events and other updates.
10.2Glandore members are given the opportunity to participate in exclusive members-only events, benefits and promotions, along with any other benefits which we determine at our discretion from time to time. These events may be held on-site or at external venues and may include social and/or educational benefits to attendees. Glandore reserves the right to charge an appropriate fee for attendance at selected Glandore member’s events. We may modify, reduce and/or increase the Members Benefits at any time.
10.3It is the responsibility of the individual member to ensure that any content that they share via The Glandore Network is suitable, inoffensive and appropriate for a professional business audience. The Glandore Network is not and cannot be used as an advertising platform, including for unsolicited marketing, mass communications and spam.